- Because there are several versions of the Dualshock 4 Controller available on the market, it is important to check your Controller before purchase. This model number can be found on the back of your Controller above the text 'MADE IN CHINA'. The product name and description describes which generation of PS4 Controllers is appropriate.
- I got a brand new ps4 cuh-2115b model for last Christmas (12.25.17). Somebody took control or I misplaced it somewhere. Out of curiosity, is the controller going to have the cuh-2115b label that the console has or is going to be cuh-zct2u that ps4 controllers have?
What is the PlayStation Camera adaptor and what does it do?
The PlayStation Camera adaptor is used to connect the PlayStation®Camera* (sold for the PlayStation®4 console) to a PlayStation®5 console. This allows the use of PlayStation®VR when playing supported PS4™ games on a PS5™ console, including games that require PlayStation®Move or PlayStation®VR aim controllers.
*Model CUH-ZEY1 or CUH-ZEY2
The serial number of my new vaio pro was not recognised yesterday or still this evening. There was a complete outage of the sony uk site earlier, so maybe there is a technical problem - but the entry box is highlighted in red even before it goes to the server.
Please note: The new HD camera for PS5 is not compatible with PS VR. You will need to use the PS Camera (for PS4) with a PlayStation Camera adaptor (no purchase required) to use PS VR on PS5.Who qualifies for the PlayStation Camera adaptor?
Anyone who owns a PS VR headset qualifies to receive a PlayStation Camera adaptor with a limit of one per household.
Please visit playstation.com/camera-adaptor and complete the form to request your free adaptor.
Ps3 Controller Serial Number CheckWhat details do I need to provide to make a request?
It will vary by region, however, you should be prepared to provide your PS VR processor unit serial number, first name, last name, email address, shipping address, and phone number. Check the rear panel of the PS VR processor unit to find the serial number, which begins with the letter C, M, or P depending on your region.Why was my serial number not accepted on the webform?
Xbox Controller Serial Number Location
Make sure you have provided the serial number from your PS VR processor unit, which begins with the letter C, M or P. If you are still unable to use your serial number, please contact PlayStation Support for additional troubleshooting.What should I do if I cannot find my country in the drop-down list on the webform?
Controller Serial Number Xbox
If you cannot find your country in the drop-down list please contact your local distributor or retailer for support. Contact details are listed in the support information section of your PS VR manual.
Sony Controller Serial Number CheckAre games from PlayStation®VR backward compatible?
Yes, PlayStation VR games are included among the thousands of PlayStation®4 games that are playable on PlayStation®5. Playing PS VR games on a PS5™ console requires a PS VR headset, PlayStation®Camera for PS4™* and a PlayStation®Camera adaptor (no purchase required. Visit playstation.com/camera-adaptor for details). For the best PS VR experience on PS5 we recommend using a DUALSHOCK®4 wireless controller. Selected games may require PlayStation®Move motion controllers or be compatible with the PlayStation®VR aim controller. The new HD camera for PS5 is not compatible with PS VR. The PS VR headset, PS Camera, DUALSHOCK 4 wireless controller, PS Move controllers and PS VR aim controller are all sold separately from PS5.
Playstation 4 Serial Number
*Model CUH-ZEY1 or CUH-ZEY2